Reporting

Telenor Group strives to improve the non-financial performance of all its operations, as well as maintain transparency and accountability towards stakeholders. In 2010, Telenor completed a major project streamlining its non-financial reporting system and processes. The project involved improving the reporting guidelines and definitions, optimizing the scope and areas measured and streamlining the data gathering process. As part of the project, Telenor decided to integrate its non-financial reporting process utilizing its financial reporting system. The new reporting system and framework ensures more efficient and accurate consolidation of figures, resulting in improved data processing, analysis and reporting.

Integrating non-financial reporting

Growing internal need for performance management, governance and control, as well as the evolving external expectations drive Telenor Group to further integrate non-financial reporting with the financial reporting processes.
In 2011, Telenor Group assigned a global professional services firm to conduct a limited review of its non-financial reporting processes for the 2010 reporting period, according to the International Standard on Related Services (ISRS) 4400 – “Engagements to Perform Agreed-upon Procedures”. The results from this review are used internally to set a baseline for the quality of non-financial reporting data and data acquisition; and support our preparation for future audit and assurance. Our aim is to further professionalise our non-financial reporting, including seeking third-party assurance.

Reports published

Telenor Group publishes information about its non-financial performance online – on this corporate website – and at a high level in the Annual Report. Telenor Group also reports to various external organisations – following the guidance of international frameworks – to ensure structured, transparent and relevant reporting of sustainability performance.

• The Dow Jones Sustainability Indexes - DJSI ranks companies worldwide based on their performance according to economic, environmental and social criteria. Currently, Telenor ranks in the top five in the mobile telecommunications sector for its persistent and long-term corporate responsibility efforts. Telenor Group once again recognised among sustainability leaders
• The United Nations Global Compact – Telenor submits information to UN in line with ten globally accepted principles – in connection with human rights, labour, environment and anti-corruption. By participating in the Global Compact, Telenor has undertaken to incorporate the UN Global Compact principles in its everyday operations.Read Telenor’s latest Communication on Progress (COP), 335kB, PDF
• Carbon Disclosure Project (CDP) - Among 4500 other companies around the world, Telenor reports to the CDP project annually on its performance related to climate change. CDP is an internationally accepted framework that urges organisations to measure and disclose their greenhouse gas emissions and climate change strategies in a common way.
• Global Reporting Initiative - Telenor Group reports of non-financial performance based on the internationally used framework of Global Reporting Initiative (GRI). Telenor is gathering and publishing sustainability information following the G3 (Third Generation Sustainability Reporting framework of the GRI. According to our self-assessment the application level of our Sustainability Report according to the GRI standards was “B” in 2010.

Read Telenor’s latest GRI Report