Privacy
We earn trust by protecting all personal data.
What we need to know
We hold personal data on all our customers and employees and we have an obligation to protect it and only use it for legitimate business purposes
Personal data includes employee, customer and business partner information such as content of communications, phone numbers, e-mails, addresses, locations, call and payment history, salaries and health information
All personal data is to be considered confidential
Responsible use of personal data is instrumental in maintaining our customers’ and employees’ trust
What is expected of all of us
We do not share personal data with anyone who does not have a specific business purpose for it, unless sharing the data has been authorized or is legally required
We only access personal data for specific business purposes
We are open and honest with our customers and employees about how we use their data
We ensure that personal data is not processed without proper access control, security and data protection measures in place
We stay informed of our responsibilities related to privacy when we work with projects or initiatives that involve personal data processing
We follow established privacy procedures and processes
What to look out for
If there is unauthorized access to personal data, including sharing of data with third parties without appropriate privacy safeguards in place
If we are collecting data about our employees or customers which they would not reasonably expect us to collect or use in this way
If the personal data of our employees or customers is being used in a way that may be considered intrusive
If a government official requests information about an employee or a customer, including business records without following proper procedure
If there are any indications that personal data has been or may be compromised